Our Policies
At Guns and Leather:
We stand behind every gun that we sell whether it be new or used.
We give every customer that buys a gun from us a free, one time pass to our range! (Excluding transfer guns)
Layaway
Greenbirer Location only – All of our layaways are half (50%) down and pick it up within 90 days. Guns still on layaway after 90 days are subject to a restocking fee at the managers discretion. Canceled layaways within the 90 day period is a fee of $50. (Hendersonville Location does NOT offer a layaway option.)
Firearms Transfers
Guns & Leather (Greenbrier, TN)
Our transfer fee is $40 + $10 TICS check (no tax). ($40 is charged per firearm).
Guns & Leather ProShop (Hendersonville, TN)
Our transfer fee is $60 + $10 TICS check (no tax). ($60 is charged per firearm).
All we need is the fax number or email of the business you purchased the gun from and we’ll send our information right over! Once your firearm is delivered, we will contact you by phone or email once the transfer is ready to be picked up at our location. Please allow us up to 24 hours once firearm is delivered.
Firearms
Firearms can not be returned for a refund.
All new firearms once sold and gone out the door are, at that point, used. We’ll be more than happy to take it in on trade towards another gun, but we can’t be expected to give you what you paid for it originally.
If the firearm you bought from us (new or used) has a problem and does not work, we can work something out for you.
Once we take a look at the malfunctioning firearm to check and make sure the malfunction wasn’t just user error or ammunition at fault, we’ll talk about the possible solutions. Whether it be: repairing the gun, sending it off for the manufacturer to fix, or giving store credit toward something else.
Gift Certificates
We do offer Gift Certificates.
They can only be used at the store the certificate was purchased at.
We can also do Gift Certificates over the phone and mail them.
**Gift certificates are valid for 12 months from the date of purchase.**